ICBC Direct Billing


If you are injured in a car crash, go ahead with multiple ICBC covered treatments to help you with recovery!

As of April 1st, 2019, for both new and existing claims, ICBC will cover 100% and pay 100% for the following types of treatments.


Treatment Type Sessions Approved User fee
Acupuncture 12 sessions $ 0
Registered Massage Therapy (RMT) 12 sessions $ 0

You will be able to have access to our team of health care professions, we will come up with personalized treatment plans. Our one on one treatment will support you during your whole healing process and lead you to a successful recovery!

Here are some questions you may have before starting your treatment:

1. Check if you are eligible for the ICBC auto insurance benefit.

Prior to your initial visit please provide us with your

  • Full Name
  • Claim Number
  • Date of Birth

Our admin staff will check with ICBC for you and help with bookings.

2. Do I have to deal with ICBC myself regards to the treatment?

No. We will take care of sessions approval, fundings from ICBC and treatment extensions for you during your treatment. We also directly bill your treatment to ICBC, so you don’t have to pay upfront.

3. What is my treatment plan?

Your therapist will work with you on your treatment plans after your initial visit to meet your recovery goal, so you know what to expect.

4. How long will each session take?

Session length varies from treatments, generally, it will be 60 mins for your initial sessions, as there will be thorough health assessment before the treatment. And followup treatments will be around 30 minutes.




Once you’ve received your ICBC Claim Number, ICBC will cover your treatment costs for the first 12 

weeks after your accident date. Initial Assessment (45 Minutes), Subsequent Treatments (30 minutes) 

We do direct billing for ICBC Claims

ICBC Offers 12 treatments, If further treatments are required our ICBC Support team will contact your claims adjuster to seek approval for additional treatments. A doctors note is required for approval of additional treatments along with being diligent in following your personalized treatment plan, and that there is a legitimate need for additional treatments, ICBC may approve the request. 

Direct Billing to Insurance Companies


  We can directly bill to your insurance provider so you don’t need to pay upfront. Great-West Life, Industrial Alliance, Desjardin Insurance, Pacific Blue Cross, Medavie Blue Cross (RCMP, Canadian Armed Forces, Veterans Affairs), Chambers of Commerce Group Insurance, Greenshield, First Canadian, Johnson Inc., Johnston Group Inc., Sun Life Insurance, Manulife Financial.